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Locked out of my own software

I purchased Triumph in December 2014 and just recently, after trying to upgrade, have been locked out of my software. It's acting as if I had a demo that is now expired. When I try to add my key, it states, "Validating a license failed because the license doesn't match the owner." Anyone else using Triumph experiencing this?

 

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 Locked out b/c I had registered with a capital "I" in my last name. Never mind (said sheepishly)

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